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Partial Completion: Understanding What a Workflow Has Actually Done

Partial Completion: Understanding What a Workflow Has Actually Done

by lucent | Nov 1, 2026 | Automation, HITL, Workflow | 0 comments

Partial completion occurs when some parts of a workflow have finished while others remain unfinished, have failed, or have outcomes the system cannot yet establish. It is a state of the work, not simply an error message. A workflow might save a file but fail to update...
Holds, Exceptions, and Escalation in Human-Automation Workflows

Holds, Exceptions, and Escalation in Human-Automation Workflows

by lucent | Oct 31, 2026 | Automation, Governance, HITL, Workflow | 0 comments

When a workflow cannot safely continue along its ordinary path, it needs more than an error message. It needs a way to preserve what has happened, explain what remains unresolved, and bring the right person or capability into the decision. A hold pauses specified work...
Accountability and Contestability in Automated Decisions

Accountability and Contestability in Automated Decisions

by lucent | Oct 31, 2026 | Automation, Governance, HITL, Workflow | 0 comments

Accountability in automated decision-making means being answerable for how a decision is made, how it affects people, and what happens when it is wrong. Contestability is the practical ability to question a decision, challenge the evidence or reasoning behind it, and...
Retrieval Evaluation Sets: Testing Whether Search Actually Helps

Retrieval Evaluation Sets: Testing Whether Search Actually Helps

by lucent | Oct 29, 2026 | Automation, HITL, Retrieval, Workflow | 0 comments

A retrieval evaluation set is a structured collection of information needs, test queries, and judgments about which evidence would help answer them. It provides a repeatable way to examine whether a search system finds useful information—not just whether it can...
Query Reformulation: When the First Search Doesn’t Express the Need

Query Reformulation: When the First Search Doesn’t Express the Need

by lucent | Oct 29, 2026 | Automation, Retrieval | 0 comments

Query reformulation is the process of changing a search query to better express an information need. It may involve replacing unfamiliar wording, adding a missing constraint, removing an unnecessary restriction, or asking a clarifying question before searching again....
Automation Boundaries: Designing Responsible Transitions Between Human Judgment and Automation

Automation Boundaries: Designing Responsible Transitions Between Human Judgment and Automation

by lucent | Oct 29, 2026 | Automation, Governance, HITL, Optimization, Retrieval, Workflow | 0 comments

Automation boundaries define where responsibility passes between automated systems and human participants. They determine which activities a system may perform independently, which require human review, and which should remain under direct human control. These...
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