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Human–AI Interaction: Designing for Understanding, Correction, and Control
Human–AI interaction is the way people understand, use, question, and direct AI-enabled systems while carrying out a task. It includes the model’s responses, but also the interface, available controls, feedback, and consequences surrounding those responses. A person...
Workflow Automation: What It Is and Where to Begin
Workflow automation is the use of software to perform or route selected actions within a process with reduced manual intervention. It can be as small as creating a reminder when a form arrives or as involved as coordinating work across several systems. You do not need...
Progressive Refinement: Improving Workflows as Evidence Develops
Progressive refinement is the gradual development of an idea, process, or artifact as evidence makes its requirements and limitations clearer. Each revision builds on what is already understood, preserving what works while addressing a specific uncertainty or problem....
Workflow Timeouts 2: What They Establish and What Remains Unknown
A workflow timeout means that a component reached a configured waiting limit or deadline. It does not, by itself, prove that the underlying operation failed, stopped, or produced no result. This distinction matters whenever work crosses a network, enters a queue, or...